Nectar UK Review

flag Award-winning "Mattress of the Year"
  • 365 night home trial
  • Free delivery & returns
  • No motion transfer
  • Affordable luxury - made in England
GOOD FOR
Affordable luxury
Support
9 /10
Trial/Demo
365 nights
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  • author: Danielle Hayes
  • 02.05.19
  • Comments

Rating

  • "Price"
    9 /10
  • "Comfort"
    9 /10
  • "Body Support"
    9 /10
  • "Customer Support"
    9 /10

Overview

Nectar is a mattress company that has set out to offer “the best sleep of your life.” Not only do they go above and beyond in terms of mattress quality, but they also decided to make their mattresses affordable so that more people could benefit. Nectar offers premium materials with a comfort level that suits every type of body and sleep style. Furthermore, they offer an incredibly generous 365 night trial period with a lifetime warranty.

nectar uk

Sizes & Pricing

Nectar mattresses offer some of the lowest prices in the premium memory foam mattress industry. Their mattresses are available in 4 sizes in the UK:

UK Single: The UK single mattress costs £414 and measures 190cm x 90cm x 25cm.

UK Double: The UK double mattress costs £549 and measures 190cm x 135cm x 25cm.

UK King: The UK king mattress costs £649 and measures 200cm x 150cm x 25cm.

UK Super King: The UK super king mattress costs £749 and measures 200cm x 180cm x 25cm.

Nectar knows how good of a deal their mattress is, which is why they offer a full 365 night trial period — enough to test sleeping on the mattress in every season — after which, you can still return if you’re not satisfied. This includes free return shipping in most parts of the UK. Nectar is one of the only mattress companies to offer such a generous trial. On top of that, they also offer a forever, lifetime warranty.

UK Single
£414
UK Double
£549
UK King
£649
UK Super King
£749

Construction

The Nectar mattress offers a temperature regulation system so that you won’t feel overly hot while you sleep. This system is made up of 5 layers, with each layer serving a different purpose:

Adaptive Cooling Cover

The top layer is made of a unique polymer material that is knitted into the cover of the mattress. The material works with your body heat: as your temperature rises, the cooling layer absorbs and evaporates moisture. It offers an even airflow so that heat doesn’t get trapped. Since it works independently with different temperatures, the cover will work for both you and your sleeping partner’s unique cooling needs.

Smart Memory Foam

Nectar maintains that this foam layer is 30 times more breathable than other memory foam. This 4th generation foam technology is designed to keep you comfortable throughout the night.

Pressure Relieving Memory Foam

The pressure relieving layer contours to the body with high-quality, non-toxic memory foam. The result is comfort and support to help promote a good night’s sleep.

7 Zone Supported Base

This innovative 7 zone supported base consists of a very dense, high-quality foam. This layer provides both strong support to maintain the structure and varying degree of firmness to cater to the differing needs of each part of the body. For example, there is a firmer zone located in the hip area and a softer zone in the area of the shoulders.

Positioning Base

The positioning base is the final layer in the Nectar mattress. It is fire-retardant and very durable. Its function is to keep your mattress firmly in place so it won’t move on your bed frame.

Nectar is CertiPUR certified, which means they’ve passed a rigorous test showing that they don’t use toxic chemicals in their foams.

nectar uk layers

Mattress Cover

Nectar’s Adaptive Cooling Cover is made of a unique and luxurious knitted fabric that is more breathable than cotton. It helps to regulate your body temperature and circulates the air every time you move. Though it is a great technology. The only downside is that it is not removable, so cleaning is a bit more difficult. However, Nectar assures you on their FAQ page that spot cleaning is effective.

Firmness, Feel & Support

Nectar claims to be a six on a firmness scale of one to ten. They judge themselves well. Their medium firm mattress gets it just right. Soft yet firm, every kind of firmness your body wants is covered.

They also say that every type of sleeper will feel at home on their mattress. It’s true. Side sleepers and back sleepers alike will find a comfortable and surprisingly supportive mattress greeting them every night. Nectar has even provided a detailed sleep position page.

The premium materials used combined with a strong support base leaves little room for sinkage in this mattress. A lot of foam mattresses can be sat on hard enough to feel the bed frame underneath. No matter how hard you sit on a Nectar, you will find it almost impossible to feel anything but premium foam.

It feels like you are lying on a cloud. The bed contours to your body in a way that makes you feel supported and yet as if you are floating with a firm supported base. Sleep comes pretty quickly as your body luxuriates in the comfort of the premium foam.

Those with sleeping partners who can’t lie still will be happy to know that there is no motion transfer. Nectar has seen to that with premium foam materials and a custom design that features firm edge support.

Purchase & Delivery Process

Nectar UK has recently partnered with Splitit to help those who need financing. Splitit is an online payment processor that allows consumers to set up an automatic monthly instalment plan.

Once you’ve bought the mattress, Nectar offers free shipping to all mainland residences with an £80 fee to some areas of the Scottish Highlands and Northern Ireland and a £100 fee to ship to UK and Channel Islands.

They also offer removal of your old mattress for an extra £35, which combined with free shipping and a 365 night trial period, is a fantastic deal.

Pros & Cons

  • CertiPUR Certified foam
  • Supports all sleep positions
  • 365-day sleep trial & forever warranty
  • Breathable foam with no fumes
  • Affordable
  • Limited customer support availability (6 days per week, business hours)
  • Not organic

Customer support

Nectar understands how important support is. They offer trained and friendly staff to make sure you are a satisfied customer. Whether your preference is live chat, email, or phone, they will help make sure your experience is seamless.

They also offer an extensive FAQ page and a YouTube channel featuring reviews and tutorials. Their blog is well written and frequently updated.

  • Phone Support
    Toll-free phone support is available at 08000 219 333, 6 days a week between 8am – 8pm Monday to Friday and 9am – 5.30pm Saturdays.
  • Live Online Chat
    Live chat is available through their support page.
  • Email
    Email support is available at hello@nectarsleep.co.uk.
  • Video Tutorials
    There are video tutorials and doctor testimonials on their Nectar YouTube Channel. Their channel features an interesting science inspired video series about sleep with Mayim Bialik from The Big Bang Theory.
  • FAQ
    They provide a detailed FAQ section on their website.
  • Blog
    Their Better Sleep Blog is filled with informative and helpful posts. Not only do they help to build your knowledge on mattresses but they also offer effective research and advice for better sleep in general.

Final Word

Nectar is one of the more desirable mattresses on the market because of the value it offers for such an affordable price. The firmness is at a perfect medium and the comfort is at luxurious levels. This is a mattress that promises the world and then delivers.

The long trial period, easy return policy and forever warranty is a testament to how confident Nectar is that you’ll love their mattress. You can also rest assured that you won’t be exposed to any toxic chemicals with their CertiPUR certified memory foam. The risk is low and the gains are high.

Disclosure
This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website. These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.
Danielle Hayes
author

Danielle is a professional writer and full-time nerd with experience building websites and reviewing lifestyle brands. When she's not writing furiously, she enjoys playing Dungeons and Dragons.

This review is based on the writer's personal opinion.

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Questions & Answers

Guest
Susan

This will probably be the last mattress I will ever buy, are they as good as Nectar say?

answer
The Nectar mattresses are very highly rated. With a 1-year trial period, you've really got nothing to lose with this mattress.
Guest
Ron Brown.

Is there a local supplier in the Caerphilly south Wales area. Do you collect the old mattress.?

answer
Nectar mattresses are purchased online, which saves in overhead costs. These savings are what allows Nectar to sell their mattresses to the consumer for such a reasonable price! Nectar mattresses are manufactured and shipped from the UK. Delivery is free to the mainland UK, with an extra charge for the UK Islands and Channel Islands.

Select the "Mattress Removal" option when you checkout online, and for just £35, Nectar will remove your old mattress and send it to a recycling centre. 
Guest
Peter Clark

I need a 4’6” double. does this mattress have any hypoallergenic properties?

answer
Check out Simba Sleep, which includes a hypoallergenic cover. Read our review here: https://topmattresses.co.uk/reviews/simba-sleep/.
Guest
Dylyn Dalton

which of the top 5 mattresses is the least firm?

answer
Memory Foam Warehouse offers a number of soft mattresses, such as in their 4G Air line.  Read our review here: https://topmattresses.co.uk/reviews/memory-foam-warehouse/ .
Guest
Lesley Derbidge

iS IT POSSIBLE TO USE AN ELECTRIC UNDERBLANKET WITH NECTAR MATTRESS?

answer
You can use an electric blanket.
Guest
Jorge

Is the top cover washable?

answer
The cover is not removable so you can only spot clean it.
Guest
John Wallis

Is this mattress suitable on a wooden slatted bed frame?

answer
Yes, the Nectar mattress can be used on such a bed frame.
Guest
Michael Elliott

What happens with the returned mattresses.

answer
They are donated.
Guest
Carol

Hi, What is the weight of a nector king size mattress
Thank you.

answer
It weighs about 90 lbs.
Guest
michael angell

if after 365 nights we choose to return it surely there must be a catch somewhere , something to pay

answer
An £80 charge for return applies to some areas of Northern Ireland and some parts of the Scottish Highlands. For the UK Islands and the Channel Islands there is a charge of £100.

Otherwise, you're just supposed to keep it for at least 30 days before attempting to return it (so that you have time to get used to it) and then you have up until 365 days to return it during the trial period. The mattress will be picked up by Nectar's charity partners since they cannot resell the mattress. If the charity partners say that the mattress is in such awful condition they can't accept it because you've mistreated it -- maybe there are cigarette burns covering it or some other form of mistreatment -- then Nectar will not process the full refund.
Guest
Simon

Does the mattress cope with tall, heavy people?

answer
Nectar comes with a 365 night sleep trial and a Forever Warranty so if you decide that it's uncomfortable for your height or there is another issue, you can return it.
Guest
David Davies

I was looking for an Ortho type mattress Is the nectar mattress suitable

answer
Since we are not medical providers, we cannot say whether a mattress will have orthopaedic benefits. It does come with a 1 year trial period so if you like the looks of it, it's definitely worth a try. Then, if within the year you decide you don't like it, you can return it for free.
Guest
Edward Marriott

What happens ,if after a year the mattress develops a hollow area where you have slept.Is it replaced?

answer
The warranty covers indentations of 4cm or greater. The 365 day sleep trial allows for returning the mattress as long as you did not improperly use the mattress.
Guest
Dee

Hello and good morning
I’m a 60 year old male, weight = 10.5 st. Height 5′ 10′.
needing a supportive single mattress, medium – firm. Can you please recommend for single, wooden slatted bed ,

answer
Nectar mattresses can work on a single slatted bed. They are considered "medium-firm" so this should be a good choice for you. It comes with free shipping and a 365 night sleep trial, so if you find you don't like it, you can return the mattress for a refund.
Guest
T dowman

Hello can you tell me the delivery time on double mattress please to SN25

answer
Nectar mattresses are currently still being shipped on time despite Covid. It's usually takes about 2 weeks to receive the mattress. You'll receive and tracking number and also a delivery time window for your selected delivery date.
Guest
Jim

I am a 17 stone man with back issues. Is this mattress for me?

answer
Nectar says that their mattresses support all body weights. As for your back issues, as we are not healthcare providers, we cannot say whether a particular mattress will alleviate pain and must recommend that you speak with your doctor.

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