Leesa Mattress UK
About the brand
Leesa is a socially responsible mattress company that manufactures all mattresses in the heart of the UK. Their multilayer foam mattress, the Leesa, supports all types of sleepers with Leesa’s signature Universal Adaptive Feel. Customers particularly love Leesa’s heightened breathability, superior support, and limited motion transfer.
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Pros
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Impressive pressure relief with balanced body contouring and core supp...
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Good air flow & heat regulation for a cool night's sleep
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Plenty of bounce for freedom of movement
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100 nights risk free trial & 10-year warranty
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Try before you buy at two West Elm stores in London and Kingston-Upon-...
Cons
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May be too firm for lightweight sleepers and too soft for heavyweight...
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Off-gassing may last several weeks
Construction
The signature Leesa mattress consists of three layers of foam construction. A 5cm top layer of Avena® foam allows for optimal airflow and a gentle bounce. This layer serves to keep sleepers cool throughout the night. The second layer is 5cm of memory foam, which provides full-body pressure relief and a sculpting body contour. Finally, a 15cm dense foam base provides structured core support for sleepers and ensures the mattress’s strength and durability. All foams used in the Leesa mattress are certified CFC-free.
The numbers in the image below indicate the following: (1) Cooling Avena Foam, (2) Pressure Relieving Memory Foam, and (3) Dense Core Support.
Customer Service
Leesa offers live chat and over-the-phone support during business hours. For reference, the company has also included a FAQ section on their website, as well as a blog covering various topics related to sleep. Customers can also email the Leesa support team directly.
Phone Support
Phone support is available during business hours, Monday through Friday, from 9:30 am to 5:30 pm.
Live Online Chat
Live chat is available on the Leesa website during business hours.
Customers can contact support directly via email.
User Reviews
Average User Rating
Few years experience of mattress
First of all, the aroma of the new mattress was gone in 2 days, was not a problem at all, left it on the bed for the full day to begin. We have had ours for a few years now and still love it to bits. It is so comfortable, husband likes a firm mattress, I do not. This one is firm but so comfortable, I have osteoarthritis and a bulging disc in lower spine. It is firm but with no pressure on the joints. You can turn over without any problem associated with a memory foam topper or mattress. Just gives support without pressure. We cannot recommend this one enough and advise anyone to try it. My nephew and partner were here yesterday, they have tried the original Tempur mattress recently, nephew loved it but neice in law said she could not turn over on it and found that very difficult with her slipped disc. I showed her our Leesa and she loved loved it. After the first month of using it I left feedback saying this is one they definitely are not getting back
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Nina Livelo
We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.
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Thank you!
Weve had a leesa mattress for a few years now and when washing the mattress cover the zip came off the end resulting in the cover not being able to be secure to the mattress.
What’s the policy in terms of getting a replacement, this is for a king size.
Regards,
Mark Howie
You can contact Leesa customer support online – they even have a ‘mattress cover replacement’ option under their contact us form. You can then add in the description field and request a replacement. It can help with your request to also include a picture of it.