Dormeo Review

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  • Aloe Vera infusion in select mattresses
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GOOD FOR
Comfort customized
Support
9 /10
Trial/Demo
60 night trial
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  • author: Pavel Aramyan
  • 19.02.20
  • Comments

Rating

  • "Price"
    10 /10
  • "Comfort"
    9 /10
  • "Body Support"
    9 /10
  • "Customer Support"
    9 /10

Overview

Dormeo is a renowned, online mattress and sleeping accessories manufacturer and retailer. With over ten years of industry experience, the firm has earned the reputation of one of the most trustworthy sleep brands. The company offers over 50 Italian-designed and European-made mattresses spread across six collections. Lately, Dormeo has introduced one of its latest mattresses, Octaspring, to the American, Canadian, and Japanese markets. Given the wide variety, customers can find a suitable mattress regardless of their sleeping preferences and medical conditions, in a highly diverse price range.

Sizes & Pricing

Dormeo currently offers over 50 mattresses, which have different sizes and prices depending on the qualifications. To make everything easy, we will cover the six different collections of mattresses offered by the brand. All the collections include six different sizes, Single (90cm x 190cm), Double (135cm x 190cm), Small Double (120cm x 190cm), King (150cm x 190cm), European King (160cm x 190cm), and Super King (180cm x 190cm). Depending on the specific model you choose, some sizes may not be available or be temporarily out of stock.

It’s worth mentioning that absolutely all mattresses come with a 60-night free trial, 15-year warranty, free delivery, and 0% financing available through Klarna. On average, the products are affordable, considering the market competition, save from the Octaspring mattresses collection. Here are the pricing details of each collection:

  • Memory – The most popular and affordable collection of mattresses. The lowest price is £249.99.
  • Fresh – The Fresh collection is designed to give the feeling of getting into a “freshly-made” bed every night. The Lowest price is £319.99, but it’s currently reduced to £159.99.
  • Octasmart – Octasmart is a smart mattress built with the patented Octaspring Aerospace technology. The lowest price is £699, but it’s currently reduced to £300.
  • Aloe Vera – Aloe Vera mattress covers contain extract from the aloe vera plant, which is known for antibacterial properties. The lowest price is £529.99, but it’s currently reduced to £209.99.
  • Octaspring – This collection represents the brand’s top, luxury mattress models that are environmentally-friendly and offer maximum comfort and support. The lowest price is £899.99.
  • S Plus – Dormeo’s latest innovation, S Plus, is a completely customizable mattress which can be configured to suit the needs and preferences of every customer on a most individual level. The lowest price is £599.99, but it’s currently reduced to £299.99.

Memory Plus Single
£529
Memory Plus Small Double
£249
Memory Plus Double
£629
Memory Plus King
£779
Memory Plus Super King
£899

Construction

All Dormeo mattresses are made using high-quality materials. They are also hypo-allergenic and don’t contain chemical flame retardants, which is an essential quality standard. We shall cover each of them underlining the key points below.

It’s worth noting that, unlike many mattresses on the market, Dormeo products feature a rotate design instead of a flip design. It may not be an essential factor, but it’s an elegant step towards improving the user experience, which is a sign of professional approach. Each mattress comes with instructions regarding which side you should be using, how often you need to rotate the mattress, and so on.

Memory Collection

The brand’s best-selling collection, Memory, is represented by three mattresses, which are quite similar. The main differences lie in the thickness, plushness, and comfort of the mattresses. Memory classic is medium/firm and 14cm thick. Memory Plus and Memory Deluxe are medium and medium/soft, and 17cm and 20cm thick, respectively. Naturally, the thicker the memory foam, the softer and plusher the mattress will be, so lying down on the mattress will feel different, depending on the model.

The main memory foam layer is a made of visco-elastic, pressure-relieving material. It gently contours your body and re-assumes its original shape. The most important feature of the Memory mattress is the Ecocell foam layer. Combined with the main memory layer, these two work together to deliver a mix of comfort and support. Thanks to the unique design of the Ecocell foam represented by thousands of tiny air bubbles, the mattress remains cool at night.

Fresh Collection

The Fresh collection is also represented by three products, Fresh Classic, Plus, and Deluxe memory foam mattresses. In terms of construction, motion isolation, temperature regulation, anti-microbial and anti-fungal properties, and comfort levels, the Fresh collection resembles the Memory.

Aloe Vera Collection

Similar to the Fresh collection, all the construction qualities and features of the Aloe Vera collection perfectly match the Memory. Aloe Vera mattresses are represented by three models, Classic, Plus, and Deluxe memory foam. The main differentiating attribute of these mattresses is the addition of aloe vera into the mattress cover.

Octasmart Collection

The Octasmart collection is represented by six mattress models. The differences lie in the thickness, comfort, and plushness. The thickness is 17, 19, 22, and 24 cm. Octasmart is a hybrid mattress that combines memory foam and springs to enhance pressure relief, comfort, and support.

At the base lies the Octaspring layer, which delivers excellent support throughout the whole surface of the mattress. The middle layer is represented by Ecocell foam, which further enhances support, and the memory foam at the top delivers comfort. The three layers work in unison and cradle the sleeper’s body. Also, the combination of memory foam and springs allows for pressure point relief in three body zones – shoulders, back, and hips. Furthermore, the hybrid design allows for better ventilation, delivering up to eight times more breathability. Finally, all Octasmart mattresses arrive in a vacuum pack and feature free returns after the trial period is expired.

Octaspring Collection

The brand’s luxury mattresses collection, Octaspring, features 13 models. The main differences lie in the thickness, comfort and support of the mattresses. Also, some of the models contain individually wrapped pocket springs to diminish motion transfer and enhance support. The number of Octaspring layers is also different, offering up to eight body zones for the head, shoulders, torso, and legs. Octaspring is a memory foam spring layer developed and patented by the brand. It features pressure point relief, different amounts of support (heavy support in the middle, light support at the top and bottom), and enhanced breathability thanks to its design.

The most advanced model, Octaspring 9500 Latex Memory Foam, features three layers of Octaspring layers, designed to form eight body zones of different strength. It is medium-firm and 30cm thick. The top Octaspring layer is arranged in 3 zones – soft memory foam for the head, shoulders and legs, and a firmer zone for the hips. The middle Octaspring layer has five zones of springs arranged to form different support zones. The layer delivers more support to the body where it’s naturally heavier, and more comfort where it’s lighter. Two breathable Ecocell layers sit between the three Octaspring layers, enhancing air circulation, comfort, and support.

The luxurious latex layer sits directly on top of the Octaspring layers to enhance responsiveness and bounce, which is important for couples, and provide extra comfort. The latex is made of hypo-allergenic materials and has better anti-microbial properties compared to the standard memory foam layer.

The mattress features Ecofresh treatment, which is a protection layer made from natural probiotic ingredients that keeps your bed clean and hygienic.

S Plus Collection

The latest innovation of Dormeo, the S Plus is a fully customizable mattress to suit the personal needs of two people at once. The mattress is highly recommended to couples who have drastically different sleeping preferences. The mattress core is made out of two separate parts that can be changed freely at any given time. The Ecocell foam has two sides – soft and firm – and can be flipped independently to achieve the desired level of comfort. S Plus offers three body zones for the shoulders, back and hips, is highly breathable and equipped with anti-bacterial and anti-dust mite protection. The cover is made of Climalite silver which keeps away moisture and bacteria and maintains the freshness of your bed.

 

Mattress Cover

The Memory Collection’s cover is made of hypoallergenic materials and is enriched with carbon-fibres. These form a static barrier for dust and air particles, creating a hygienic sleeping environment.

The Fresh cover is made of real silver threads, which have highly potent anti-bacterial and anti-odour properties. The cover is designed to keep sweat, water and oils away from the mattress, and quickly dissolve any smell that may appear during moisture absorption.

The Aloe Vera collection includes aloe vera infusion in the mattress cover. The plant is known for its soothing properties.

The Octasmart Collection is equipped with anti-microbial, and anti-dust mite protection. The cover is hypo-allergenic and is designed with hundreds of tiny comfort pockets, which further enhance air circulation.

The Octaspring Collection’s cover is made from the brand’s award-winning Superstrech fabric, which can stretch up to 50% more in each direction, compared to regular materials. This adds a feeling softness and enhances cradling when you lie down on the mattress. The top of the cover is removable and washable, which makes it easy to keep the bed clean without the need to remove the whole cover.

The S Plus Collection’s cover is made of Climalite silver which keeps away moisture and bacteria and maintains the freshness of your bed.

Firmness, Feel & Support

Memory Collection

Temperature regulation is further enhanced with four ventilation chambers inside the mattress, which ensure that air is constantly circulating during your sleep. Finally, the mattress is equipped with anti-bacterial, anti-dust mite and anti-fungal protective layers, which create a hygienic sleeping environment and keep fluids from infiltrating the bed.

The memory foam greatly reduces motion transfer, which makes it an excellent choice for couples. The mattress is suitable for all types of sleepers. Firmness levels range from medium-soft to medium-firm.

Fresh Collection

Within the Fresh collection, you can choose from medium-soft, medium, or medium-firm mattresses. You won’t feel any motion transfer disturbance with this mattress, thanks to the memory foam design.

Aloe Vera Collection

Like the Fresh Collection, with the Aloe Vera Collection, you can choose between medium-soft, medium, or medium-firm mattresses.  Again, because of the memory foam construction, any movement is greatly isolated so that you will be less likely to be woken by restless partners in bed.

Octasmart Collection

The Octasmart Collection is available in different firmness levels: from medium/firm to medium/soft.  Individual support eliminates motion transfer, making it a great choice for couples. The mattress is suitable for all types of sleepers.

Octaspring Collection

Because all layers are designed with air circulation in mind, the temperature regulation of the Octaspring mattress is unmatched by any other model.  The bottom Octaspring layer evenly distributes the whole body weight and provides extra comfort. Firmness levels range from medium-soft to firm. Motion isolation is non-existent.

S Plus Collection

The S Plus Collection mattresses feature two sides, so you can switch between firmness levels by simply flipping the mattress.

Purchase & Delivery Process

Purchases and deliveries are very straightforward. All you have to do is go to the brand’s official website, pick the mattress type and size, and checkout online. All mattresses come with a 60-night free trial, free delivery, optional white glove delivery, and 15-year warranty. 0% financing through Klarna is available at checkout.

Pros & Cons

  • Great variety of mattresses, with something for everybody
  • Vast range of prices available
  • Excellent support
  • Most mattresses offered include zero motion transfer
  • Short trial period compared to other brands

Customer support

Dormeo offers standard customer support. You can contact the brand via phone and email, or write a physical letter in a very traditional, British style. An FAQ section and blog posts are also available.

  • Phone Support
    The brand can be reached via the dedicated hotline: 0800 2248 361.
  • Email
    Get in touch with Dormeo by emailing customer.service@dormeo.co.uk.
  • Video Tutorials
    There are a number of product videos available on Dormeo’s official YouTube channel.
  • FAQ
    The well-organized FAQ section provides answers to numerous product related questions, as well as deliveries, returns, warranty, and free trial.
  • Community Forum
    There are a few community-driven threads available at the themattressunderground.com.
  • Blog
    The blog is updated rather seldom (about two posts per month) and covers topics like sleep studies, the sleeping environment, sleep diet, healthy tips, product reviews, etc.

Final Word

Overall, Dormeo is a highly reputable brand that manufactures high-quality mattresses. Thanks to the wide variety of products, any person can find a suitable bed depending on their needs, sleeping habits and desired price range. According to customers, the mattresses are comfortable, supportive and feel great, exactly as advertised. On top of that, the free trial, free deliveries and the 15-year warranty all serve as quality insurance. If you’re looking to buy a new mattress at a reasonable price, we highly recommend diving into the Dormeo’s product line.

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This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website. These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.
Pavel Aramyan
author

Pavel is a writer with over 5 years of experience in researching and comparing consumer products from a variety of industries.

This review is based on the writer's personal opinion.

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