Casper UK Review

flag Firm without compromising on comfort
  • One of the most trusted brands in the market
  • Removable, washable cover for long lifespan
  • 3 different styles, starting as low as £275
  • 5 zone support for hip & spine alignment
GOOD FOR
Overall value
Support
7.5 /10
Trial/Demo
60-night trial
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  • author: Nina Livelo
  • 04.07.19
  • Comments

Rating

  • "Price"
    10 /10
  • "Comfort"
    8.5 /10
  • "Body Support"
    10 /10
  • "Customer Support"
    7.5 /10

Overview

Since Casper’s introduction to the mattress market, they’ve quickly become a top-rated, highly trusted mattress brand All thanks to their simple, straightforward design that targets British sleep needs. Casper offers three mattresses, the original Casper, the streamlined, more supportive Essential, and the Hybrid. All are medium to firm mattresses suitable for all sleepers. While Casper may have officially moved out of the UK, you can still get their mattresses through MattressesOnline, all at affordable prices!

Sizes & Pricing

Casper-brand mattresses come in three varieties: the original 4-layer Casper foam mattress, the 2-layer Essential foam mattress, and the 5-layer Hybrid. All mattress orders come with free shipping and returns, a 60-night trial, and a 10-year limited warranty. Standard shipping is free, though customers may choose white glove delivery for an additional £20 and the removal of their old mattress for £25.

All three mattresses are available in eight sizes. The Casper starts from £400, the Essential starts from £275, and the Hybrid starts from £500. Below you’ll find more detailed information about sizes and pricing. Keep in mind that frequent sales mean you can often get your Casper mattress for less!

The Casper Original

Single: The single-sized mattress measures 90 cm x 190 cm x 24 cm and costs £400.

EU Single: The EU single-sized mattress measures 90 cm x 200 cm x 24 cm and costs £450.

Small Double: The small double-sized mattress measures 120 cm x 190 cm x 24 cm and costs £550.

Double: The double-sized mattress measures 135 cm x 190 cm x 24 cm and costs £600.

EU Double: The EU double-sized mattress measures 140 cm x 200 cm x 24 cm and costs £650.

King: The king-sized mattress measures 150 cm x 200 cm x 24 cm and costs £700.

EU King: The EU king-sized mattress measures 160 cm x 200 cm x 24 cm and costs £750.

Super King: The super king-sized mattress measures 180 cm x 200 cm x 24 cm and costs £800.

The Essential

Single: The single-sized mattress measures 90 cm x 190 cm x 18 cm x 18 cm and costs £275.

EU Single: The EU single-sized mattress measures 90 cm x 200 cm x 18 cm and costs £300.

Small Double: The small double-sized mattress measures 120 cm x 190 cm x 18 cm and costs £375.

Double: The double-sized mattress measures 135 cm x 190 cm x 18 cm and costs £400.

EU Double: The EU double-sized mattress measures 140 cm x 200 cm x 18 cm and costs £425.

King: The king-sized mattress measures 150 cm x 200 cm x 18 cm and costs £450.

EU King: The EU king-sized mattress measures 160 cm x 200 cm x 18 cm and costs £500.

Super King: The super king-sized mattress measures 180 cm x 200 cm x 18 cm and costs £550.

The Hybrid

Single: The single-sized mattress measures 90 cm x 190 cm x 24 cm and costs £500.

EU Single: the EU single-sized mattress measures 90 cm x 200 cm x 24 cm and costs £500.

Small Double: The small double-sized mattress measures 120 cm x 190 cm x 24 cm and costs £650.

Double: The double-sized mattress measures 135 cm x 190 cm x 24 cm and costs £750.

EU Double: The EU double-sized mattress measures 140 cm x 200 cm x 24 cm and costs £750.

King: The king-sized mattress measures 150 cm x 200 cm x 24 cm and costs £800.

EU King: the EU king-sized mattress measures 160 cm x 200 cm x 24 cm and costs £800.

Super King: The super king-sized mattress measures 180 cm x 200 cm x 24 cm and costs £1,000.

Casper UK Single
£400
Casper UK Small Double
£550
Casper UK Double
£600
Casper UK King
£700
Casper UK Super King
£800
Casper EU Single
£450
Casper EU Double
£650
Casper EU King
£750
Essential UK Single
£275
Essential UK Small Double
£375
Essential UK Double
£400
Essential UK King
£450
Essential UK Super King
£550
Essential EU Single
£300
Essential EU Double
£425
Essential EU King
£500
Hybrid UK Single
£500
Hybrid UK Small Double
£650
Hybrid UK Double
£750
Hybrid UK King
£800
Hybrid UK Super King
£1,000
Hybrid EU Single
£500
Hybrid EU Double
£750
Hybrid EU King
£800

Construction

Compared to other mattress brands, Casper mattresses have a super simple construction. Their goal was to solve the problems of traditional memory foam: too much sinkage and overheating. The results are three top-of-the-line foam mattresses.

The Casper

The Casper is a 4-layer foam mattress that touts pressure-relief, breathability, comfort, and alignment. It’s manufactured in the UK with UK and EU-sourced materials and is Crib-5 (BS 5852)  certified flame retardant. Here is a breakdown of the four layers:

  • 4 cm of open-cell foam that promotes air circulation so you sleep cool.
  • 4 cm of responsive memory foam that contours to the body without sinking in.
  • 4cm adaptive transition foam for comfort and even weight distribution.
  • 12 cm of durable support foam with 5-zone targeted support to prevent aches and pains.

The Essential

The Essential is a 2-layer foam mattress, slightly firmer than the Casper. It’s designed for everyone to be supportive but with a touch of bounce. It’s BS 7177 certified flame retardant and CertiPur certified to be free allergen free. Here’s a closer look at the Essential mattress’s two layers:

  • 6 cm of open cell-foam for a soft cool sleep and mild bounce.
  • 12 cm of durable support foam with ergonomic contour cuts that support hips while letting shoulders sink in.

The Hybrid

The Hybrid is a 5-layer foam and coil mattress. It offers more support than the signature and the Essential mattress, plus optimum pressure relief. It’s BS 7177 certified flame retardant and CertiPur certified to be free allergen-free. Here’s a closer look at the Hybrid mattress’s five layers:

  • 4 cm breathable open-cell foam to keep you cool throughout the night.
  • 4 cm responsive memory foam for a cradling body contour.
  • 4 cm adaptive transition foam for added comfort.
  • 10 cm strong, but gentle coils for lift, and focused relief, as well as a light bounce.
  • 2cm all-around durable support foam encasement for edge support.

Mattress Cover

Casper mattresses come with the benefit of a removable, washable cover complete with handles for easy mattress rotation. This upholstery-grade knit cover is easy to clean and can withstand years of washing. The Casper and the Hybrid covers are 99% polyester and 1% elastane and can be machine washed at 40°. The Essential cover is 98% polyester and 2% elastane and can be machine washed at 60°.

Firmness, Feel & Support

Casper prioritises support, which is all of their mattresses are medium-firm to firm. The Casper is ideal for back, side, and combination sleepers, as the 5-zone support layer provides targeted pressure relief. Stomach sleepers, who need more support, will probably appreciate the Essential more, as it provides a more solid sleep foundation for optimal neck support. The Hybrid will appeal to all sleepers, as it features strong edge support for stomach sleepers and ergonomic pressure relief for everyone else.

Overall, Casper mattresses feature low sinkage in non-targeted areas. Back sleepers, however, will find that the Casper comfortable cradles shoulders and lifts hips to maintain alignment. Likewise for side sleepers. Each Casper mattress is also designed to eliminate motion transfer so you aren’t bothered by your partner’s sleep habits.

Purchase & Delivery Process

Purchasing a Casper mattress is a simple process. Once you’ve selected your mattress and mattress size online and have placed your order, it should arrive in a matter of days. Standard shipping is free, though customers can also designate a delivery date and time along with white glove set up (“two man delivery”) for a £20 fee. You can also choose to have the team remove and recycle your old mattress for a fee of £25. Saturday delivery is also available for £17.50.

MattressOnline does have a store location where you can go and try out hundreds of mattresses. However, it is easier to take advantage of the 60 night trial by allowing yourself to sleep on a Casper mattress at home before you decide if it’s for you.

Pros & Cons

  • Highly trusted by consumers & reviewers
  • Sleeps cool all year round
  • Washable cover ensures longer lifespan
  • Free of allergens that attract dust mites
  • Contour cuts provide focused support
  • Not available to test in stores
  • Super firm mattress may be too hard for some

Customer support

Customer Support is available via MattressOnline. Phone support is available during their business hours: 9.30 am – 5.30 pm Monday to Saturday and 10 am – 4 pm on Sundays. Live chat on the website is also available during those hours. You can email MattressOnline’s customer support team at any hour and they’ll get back to you as soon as they are able. A ticketing option is available on the website as well.

  • Phone Support
    Phone support is available 7 days a week at 01709 780 881.
  • Live Online Chat
    Live online chat is available on the website.
  • Email
    Send the support team an email at customerservice@mattressonline.co.uk or by filling out a ticket on their site.
  • FAQ
    An FAQ section is available.
  • Blog
    MattressOnline has blog on their site, however it is updated only sporadically.

Final Word

Casper is one of the most trusted mattress brands on the market and for good reason. Their high-value mattresses are straightforward, reliable, and durable, not to mention cheaper than many others on the market.

Casper mattresses may feature simple construction, but they offer complex and well-designed support that all kinds of sleepers will appreciate. Shoppers on a budget won’t find another mattress as dependable as the Essential, which is also a great option for sensitive, allergy-prone sleepers.

However, if you’re seeking a luxurious mattress, Casper-brand mattresses are not for you. Though the quality is superior, they are essentially no-frills mattresses. Choose Casper if support and durability are your priority.

Disclosure
This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website. These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.
Nina Livelo
author

The daughter of a professional home security expert, Nina Livelo grew up in an environment that prioritized safety in the home. She has since devoted her writing career to reviewing lifestyle and consumer products and services.

This review is based on the writer's personal opinion.

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Questions & Answers

Guest
Jane

How is the Casper mattress delivered?

answer
Casper offers free standard delivery through UPS. Premium delivery is available for a fee, in which case a two-person courier service will deliver your mattress to your room for only £20.
Guest
Oscar F

How should the Casper be set up?

answer
The Casper mattress is compatible with all standard foundations.
Guest
Teresa

Will I feel my partner tossing and turning with the Casper mattress?

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